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Head of NA Strategy & Operations, Financial Services

Company: Lucid Motors
Location: Newark
Posted on: November 25, 2022

Job Description:

Leading the future in luxury electric and mobilityAt Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.We plan to lead in this new era of luxury electric by returning to the fundamentals of great design - where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we're providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.We are seeking an innovative and experienced Senior Manager to drive Financial Services priorities and initiatives in North America. This is a critical role that requires analytical skills, business acumen and a comprehensive knowledge of Automotive, Financial Services and Remarketing. As a senior manager you are responsible for the strategy, day to day operations and ongoing expansion of our business in two key markets. You will collaborate cross-functionally and interact with business partners to execute Lucid's sales and financial services goals.This position is available to hire in-person or remote with travel to Lucid Motors HQ and facilities.#SPRResponsibilities:

  • Manage Financial Services operational priorities to support Lucid sales and marketing strategy in North America.
  • Oversee customer facing vertical and staff to optimize sales and maintain effective customer relationships to increase revenues and improve efficiencies and effectiveness.
  • Support optimization of new and pre-owned sales planning including proposed pricing strategy, residual value strategy and new business processes
  • Develop, propose, and present financial services and pricing management strategies and translate them into a Go-to-market operational plan
  • Execute on the design of the retail consumer purchase experience and implementation of loan & lease and ancillary & assurance program offerings. Lead customer service for loan and lease product offerings.
  • Support the management of the Financial Services business in North America, working with and providing strategic and tactical recommendations to Lucid's leadership team
  • Manage North American FS partners internally and externally, operating among various retail channels and manage potential conflict through transparent communication and by supporting adherence to channel rules of engagement
  • Lead project workstreams to successfully achieve on-time, requirements-driven, deliverable outcomes in collaboration with internal stakeholders such as product, online sales, marketing, legal, finance and after-sales
  • Assist with day-to-day aspects of contact center and store management including training, inquiries & support related to a consumer's digital/in-store purchase lifecycle, as it relates to financial servicesQualifications:
    • Experience in at least 7 or more of the following areas and working knowledge of the others:
    • Automotive, auto finance and financial products, residual value forecasting, pricing strategy, regulatory framework in the US and Canada.
    • BA/BS degree required
    • Extremely analytical with technical expertise in (auto) finance, economics, statistics
    • Entrepreneurial, out-of-the-box thinker who is intellectually curious with a strong work ethic
    • Strong interpersonal skills and ability to effectively communicate complicated concepts and recommended courses of action to engage diverse audiences as well as inform and educate senior executive team
    • Ability to think strategically, drive for results, build a high-performance organization, continuously drive innovation, and inspire the organization to achieve and exceed its objectives
    • Must be able to multi-task, be flexible, and perform in a fast-paced environment
    • Strong experience and track record creating something from scratch
    • Ability to manage and prioritize multiple projects, effective project planning in terms of resources, strategies, cost, and time with ability to meet project timelines
    • Strong subject matter expertise within automotive lending, ancillary/assurance products and/or re-marketing
    • Proven experience in structuring and negotiation, leading cross-functional collaborationAt Lucid, we don't just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.Notice regarding COVID-19 protocols At Lucid, we prioritize the health and wellbeing of our employees, families, and friends above all else. In response to the novel Coronavirus all new Lucid employees, whose job will be based in the United States may or may not be required to provide original documentation confirming status as having received the prescribed inoculation (doses). Vaccination requirements are dependent upon location and position, please refer to the job description for more details.Individuals in positions requiring vaccinations may seek a medical and/or religious exemption from this requirement and may be granted such an accommodation after submitting a formal request to and the subsequent review and approval thereof by our dedicated Covid-19 Response team.To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.

Keywords: Lucid Motors, Davis , Head of NA Strategy & Operations, Financial Services, Accounting, Auditing , Newark, California

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