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Front Office Coordinator

Company: Acacia Counseling & Wellness
Location: Davis
Posted on: June 23, 2022

Job Description:

Overview:
Hi there, from Acacia Counseling and Wellness! Thank you for considering joining our team and community. Acacia Counseling and Wellness is a leading provider of outpatient, university mental health support. We specialize in serving university students, faculty, and staff, as well as the greater community. -It is a big decision to pursue a new opportunity, so we want to be candid about what you can expect from us. At Acacia, we are committed to building a culture where amazing people (like you!) can do their best work. If you're ready to put your passion into action, grow your career and help to develop and encourage our university communities, you've come to the right place. We prioritize our core values and you'll see that they are mirrored within every Acacia team member you meet: we are passionate, inclusive, supportive, growth-oriented, and we find importance in laughing, smiling, and having fun together. We are seeking a Front Office Coordinator who will contribute to a positive client experience by providing excellent customer service to all clients and providers. - -This is a part-time position expected to work Monday-Thursday in the afternoon and Fridays from 10-5.

Responsibilities:
Adhere to HIPAA policies and honor patient confidentiality -Provide assistance in the day-to-day administration of the office -Represent the office in a friendly and professional manner -Answer, screen, and respond to incoming phone calls from clients, potential clients and referrals -Schedule and maintain client and provider schedules -Maintain effective and professional communications with clients via text, email, face-to-face and phone -Conduct insurance verificationsReceive and process copay collectionsFront office duties: opening/closing the office, light stocking and cleaning -Additional administrative tasks as assigned

Qualifications:
Associate's Degree or equivalent2+ years of experience in an administrative or organizational support role -2+ years of customer service experienceExperience within a healthcare setting preferred -Excellent interpersonal and written/verbal communication skills -Technologically proficient + confident navigating G-Suite (Gmail, Sheets, Docs, Meets, etc.) Ability to work in a fast-pace, team-oriented environmentDemonstrated problem-solving skillsStrong organizational skills and attention to detail -We offer a robust benefits package that includes:Healthcare (Medical, Behavioral, Dental and Vision)Employee Assistance ProgramLife & Disability Insurance401(k) Retirement Plan with Employer MatchingTuition ReimbursementPaid Parental LeaveHolidays & PTO accrual starting at 15 days per year

Keywords: Acacia Counseling & Wellness, Davis , Front Office Coordinator, Administration, Clerical , Davis, California

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