General Manager
Company: Massage Envy
Location: Davis
Posted on: January 7, 2021
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Job Description:
Overview:
Do you love helping others?
Are you a natural leader who loves to inspire others to succeed? Do
you want to be part of a community of caregivers committed to
helping people feel their best? If the answer is "yes," we want you
on our team at Massage Envy Davis. Massage Envy is the leader in
accessible massage and skin care. As a manager at our Davis
franchised location,* you'll join a wellness community that's
35,000 strong. And you have a meaningful role to play as you:
Rally a team of caring professionals to deliver an excellent
end-to-end experience to every client every single day.
Build relationships with a talented team of massage therapists,
estheticians, and customer service superstars to guide, support,
and inspire them.
Own the success of an all-star location where clients want to be,
and service providers want to stay.
Here's what's in it for you:
The rewards of the job go beyond the difference you'll make in the
lives of members and guests. We offer a culture of care that
inspires you to be your best with:
Benefits that help you take care of you including: Simpla IRA, PTO
accrual, AFLAC, complimentary services.
A healthy compensation plan that rewards your hard work with base
pay: $17-$24/hr with bonus opportunities based on performance.
A dynamic, energizing environment where you're consistently
challenged, never bored.
Leader training and development to help you grow as a manager and
lead your team.
What We'll Accomplish Together:
As a team, we're committed to delivering on the Massage Envy brand
promise-we help you take care of you-every day to clients and
employees alike. As the connector between the franchise owner,
franchise staff, and clients, you're the leader of the mission,
bringing everyone together to work cohesively toward that goal.
Daily work in this role includes:
Leading the way to an amazing experience for members and guests by
managing the daily operations of the location, maintaining a clean,
safe, therapeutic environment for everyone and guiding the sales
and customer service team to positively resolve customer
challenges.
Helping the location move more people forward in their wellness
journeys by driving membership, promoting retail sales, partnering
with the franchisee to set performance goals and working with the
team to achieve them.
Building a high-achieving team by setting clear expectations,
providing ongoing training and mentorship, and reviewing
performance regularly to empower team members to improve and
grow.
Running a tight ship where every operational detail is addressed,
from managing inventory and deposits to ensuring compliance with
all labor and employment laws applicable to location employees
(including any local and state licensing laws for massage
therapists and estheticians).
Creating a strong workplace culture where all employees feel
valued, good work is recognized, issues are resolved quickly and
fairly, and everyone feels connected to the mission.
Modelling the Massage Envy core values of optimism, gratitude,
excellence, consistency and empathy.
What it Takes to Succeed:
A team is only as strong as its leader, so we're looking for people
who have what it takes to bring out the best in everyone. Those who
shine in this role are:
Smart and experienced with prior background in management,
marketing, sales, service or retail and a college degree
(preferred).
Born leaders who can motivate, coach, influence, and inspire and
who aren't afraid to have tough conversations.
Top performers who can set goals, prioritize work, analyze business
performance, and delegate effectively.
Problem solvers who can think on their feet, bring people to
compromise, and resolve conflict.
Good with people, building trust and confidence and developing
positive relationships with employees, members, and guests.
We Believe Our Differences Make Us Better
We're excited to hear from everyone with the skills, experience,
and passion to do a great job. We do not unlawfully discriminate
against any applicants or employees on any applicable legally
protected basis, including race, color, religion, gender, sexual
orientation, national origin, genetics, disability, age, or veteran
status.
If you're ready to lead the charge to help people feel their best,
we can't wait to meet you.
Keywords: Massage Envy, Davis , General Manager, Executive , Davis, California
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