Director of Operations
Company: CommuniCare Health Centers
Posted on: November 12, 2021
Job DetailsJob LocationDavis - , CAThe Director of Operations is
responsible for overall operations of the Primary Care Department
and supports daily operational activities for CommuniCare Health
Centers. The Director of Operations ensures the smooth operation of
patient services, including patient support services, systems, and
process management, as well as project oversight and management.
The Director of Operations regularly evaluates organizational
efficiency and makes necessary changes to maximize staff
productivity and efficiency. The Director of Operations routinely
assesses the needs of CCHC operations and develops and implements
process improvement plans.CommuniCare Health Centers is a Federally
Qualified Health Center providing comprehensive patient-centered
primary care services including medical, dental, substance use
treatment, behavioral health, and outreach services to the low
income, multi-ethnic, uninsured and underinsured in the communities
we serve.CommuniCare Health Centers provides an inclusive workplace
that promotes and values diversity and life experience. CommuniCare
encourages people of all backgrounds to apply including, but not
limited to those who identify as: Black, indigenous, people of
color, LGBTQIA+ persons, immigrants, refugees, women, people with
disabilities, veterans, individuals of all ages and religions, as
well as those who have experienced the criminal justice
system.HOURS/SITE: 40 hours per week, Monday through Friday. Hours
may include some evenings and weekends. Travel is
required.RESPONSIBILITIES:The following reflects managements
definition of essential functions for this job but does not
restrict the tasks that may be assigned. Management may assign or
reassign duties and responsibilities to this job at any time due to
reasonable accommodation or other reasons.
- Identify and target areas CCHC can improve operations; research
and implement new directives for CCHC growth, identify and
implement process improvements to maximize efficiency and minimize
- Supervise the clinic managers and other staff as assigned.
- Oversee space planning activities for the agency.
- Assist in developing strategies and implementation plans to
improve and standardize all aspects of operations.
- Ensure that operational processes stay within agreed upon
budgets and timelines.
- Implement, manage, and evaluate operation processes and
procedures, in accordance with the standards and procedures set out
by the organization.
- Oversee school-based and mobile medicine clinical services
- Supervise manager of patient/client benefits enrollment and
- Assist COO with project management and implementation of new
process and procedures.
- Oversee the agencys emergency preparedness program and maintain
the Emergency Preparedness Plan. Serves as the Emergency
- Manage operations employees and volunteers including hiring,
training, supervision, and evaluation of staff.
- Coordinate management of fiscal and budget issues with CFO.
- Update policies and programs based on evaluation, evidence, and
consensus with other health center leaders.
- Lead program staff meetings on an ongoing basis; participate in
other CommuniCare-wide and community meetings as appropriate.
- Maintain communication with multiple funding sources and
represent CommuniCare in the community.
- Participate in Leadership Team and help guide the strategic
direction of the organization.
- Other special projects as assigned.Education & Experience:
Masters degree in health and human service field or three or more
years of experience working in related field in a supervisory
capacity. Three or more years of experience directing and
supervising staff within a Community Health Care setting desired.
Proven experience developing and designing effective programs
desired.Special Skills/Equipment: Must be at least intermediate
computer Microsoft Office computer user. Proof of current drivers
license, auto insurance and personal transportation are
requiredExpectations: Ability to work well with a multidisciplinary
team. Must have a commitment to excellence and high standards. Must
have excellent written and oral skills, strong organizational,
problem-solving and analytical skills. Must have ability to manage
priorities and workflow. Required to have versatility, flexibility
and a willingness to work within constantly changing priorities
with enthusiasm and have acute attention to detail. Expected to
have strong interpersonal skills and the ability to understand and
follow written/verbal instructions. Able to work independently with
little or no supervision. Required effectively interact with a
diversity of individuals at all organizational levels and with
external customers.COMPLETED COVID-19 VACCINATION REQUIREDPhysical
Requirements & Work Environment: The physical demands described
here are representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.Ability to operate
computer equipment. Must be able to sit or stand for long periods
of time, with occasional walking. Requires a moderate level of
mobility, dexterity, and flexibility to perform essential
functions. The employee is occasionally required to stand, walk,
bend, reach with hands and arms, and to lift 25 lbs. Hearing and
close vision abilities required. Work is performed in a typical
office environment with moderate equipment noise. Travel to all
agency sites required.
Keywords: CommuniCare Health Centers, Davis , Director of Operations, Executive , Davis, California
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