Property Manager
Company: Mutual Housing
Location: Davis
Posted on: March 20, 2023
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Job Description:
Description:Job Title: Property ManagerLocation: Sacramento/
DavisDepartment: Property ManagementReports To: Regional
ManagerFSLA Status: Non-Exempt $23.00 - $26.00/ Hour ** Please Note
- This position requires the Property Manager to live onsite, in a
rent-free 2 Bedroom Apartment** Generous Benefits Package
includes:Medical, Dental, Vision, Life Insurance & Employee
Assistant Program - fully covered for EmployeeOptional Life, Long
Term Disability, Critical Illness, Identity Theft Protection and
Accident InsuranceGenerous paid time off, including16 paid holidays
which includes the week between Christmas and New YearsThank You
Fridays: work to 2:00pm; paid through 5:00pm each Friday.401K
Retirement Plan - Employer match up to 6% - after 6 months
service.SUMMARYMutual Housing Management provides professional
property management services to Mutual Housing California's 19
affordable multifamily properties. The mission of Mutual Housing
Management is to be an exceptional steward of Mutual Housing's
portfolio of multifamily housing properties to support long-term
sustainability.Under the direction of the Regional Manager, the
Property Manager is responsible for the overall operation of the
property, and the day-to-day implementation of those policies,
procedures and programs that will assure a well-managed,
well-maintained building within established management operating
and fiscal policies and assuring compliance with all regulatory
agencies and investors. This includes developing within the project
a supportive environment for all residents, assuring the project's
sound fiscal management, maintaining an acceptable occupancy level,
maintaining a clean, well-maintained building and grounds, managing
the onsite staff and their duties, interacting with and supervising
vendors, and if applicable, working with a Resident
Council.PROPERTY MANAGER'S SITE SPECIFIC
RESPONSIBILITIESFINANCIAL:Ensures the successful day-to-day
financial management of the property and maintains all necessary
financial records and files in good order.Implement rental rate
increases provided by the Regional Manager and/or Compliance
Manager (as approved by the Corporate Broker) and enforce
collection procedures consistent with established policy and
procedures. Managers must utilize the rent schedule provided by the
Regional Manager, Compliance Manager as representatives of the
corporate broker. Managers are not allowed to offer rents or
negotiate rents that do not conform to the published rental
schedule. Monitor bad debt write offs. Review with Regional Manager
plans to implement rent increases.Approve property expenditures up
to $500 and review for conformance with the Chart of Accounts.
Expenses over the approved amount set by the Regional Manager
requires Regional Manager approval.Review monthly accounting
reports with Regional Manager, discuss and document discrepancies.
Review monthly operating statements and compliance with annual
budget and implement plans of action to optimize site
profitability.Provides initial draft of the annual site operating
budget and business plan for review with Regional Manager, under
the guidance of the corporate broker.Collect all rents and other
receivables due the property in conformance with Mutual Housing
Management Policy. Supervises and completes daily deposits of all
monies collected.Reviews all delinquent accounts and resident
receivables and determines necessary course of action to collect
outstanding balances in consultation with the Regional
Manager.Prepares weekly vacancy and delinquency reports. Submits in
a timely manner to Regional Manager.Completed a monthly budget
variance report and submits timely.Process applicants for vacant
units under the direction of Regional Manager and the corporate
broker. Non-Resident Managers are not allowed to sign leases or
lease addendums unless they have a valid CA real estate sales
license that is placed under the corporate broker's license. Leases
at these properties must be forwarded to the corporate broker
unless the non-resident Manager has their valid sales
license.PHYSICAL:Supervise maintenance and porter staff, including
any contract or temporary personnel working at the property.
Supervises the daily activities of the maintenance team to ensure
proper response to maintenance requests, preparation of market
ready vacancies and the overall quality of the community
appearance. Property Manager and Maintenance staff should walk the
property at least 3x per week to provide proper oversight of the
grounds, building exteriors, walkways, community building, laundry
rooms, etc.Supervises all vendors, contractors, and providers of
service to the property, whether paid or volunteer, to ensure
completion and quality of product provided.Supervises or performs
the scheduling of routine maintenance and janitorial work and
completes regular follow up inspections on maintenance and
janitorial work.Perform and document interior and exterior physical
inspections as required by your Regional Manager, Regulatory
Agencies, insurance company, or financial institution (i.e.,
quarterly interior or semi-annual inspections required on
affordable properties.)Coordinate and monitor preventative
maintenance schedules and record preventative actions taken in
accordance with the schedule.Keep the Regional Manager informed of
all deferred maintenance. Items concerning health and safety issues
are to be reported immediately to Regional Manager with a plan of
action for correction.Ensure property compliance with all
applicable ADA (Americans with Disabilities Act), and Section 504
(FHAA) regulations.Prepare competitive bid packages as required by
approved budget and in accordance with company procedures.Perform
written semi-annual unit inspections as required for your property
and follow up on any deficiencies with Maintenance staff or
resident regarding housekeeping or other observed lease violations.
Provides direct assistance and direction during after-hours
emergencies, as needed.Completes and submits to the Regional
Manager within 24 hours, any incident that occurs on the property
out of the ordinary or which could become an insurance claim or
lawsuit.Ensures adherence to all maintenance requirements of Mutual
Housing.ADMINISTRATIVE:Manages the day-to-day administration of the
property office, including answering telephones during normal
business hours; interacting with residents in a courteous and
professional manner; sorting, distributing, opening and answering
mail daily; coding invoices daily; and handling resident inquiries
and concerns. Ensures the office is clean and well organized and
that the office and staff are presentable to the public.Maintain an
organized system for accurate record keeping including resident
files, marketing information, maintenance records, purchasing,
inspections, general correspondence and budget logs.Maintains a
secure and accurate procedure for key control as set forth in the
company policy.Process all required forms and ensure the timely
submission of required reports.Monitor all federal, state, county
and city agencies and notify the Regional Manager of any ordinances
effecting the property or neighborhood.Keep the Regional Manager
informed regarding resident relations, correspondence and calls
concerning resident issues. Prepare property incident reports
regarding all significant issues involving accidents, injuries,
physical emergencies, criminal activity and similar important
issues.Schedule site personnel to appropriately prepare for
off-hours emergencies.Ensure all employees strictly adhere to Fair
Housing Laws and Occupancy Guidelines.Maintain Yardi data entry of
resident receipts, accounts payables, and other requirements
established for the software.MARKETING:Submit accurate Weekly
Rental Report information to the Regional Manager and
Administrative Assistant on Monday mornings.Prepare Market Survey
(rent comparability) Reports and ensure accuracy.Utilizes company
provided rent schedule for all new vacancies rental rates for
prospective and current residents. All rents offered must conform
to the published rental rates provided by the corporate
broker.Prepare marketing plans and resident profiles as requested
by Regional Manager.Adhere to the resident selection criteria in
accordance with federal and state regulations and company policies
and procedures.Maintains full occupancy. Lease vacant apartments on
notice, professionally and in accordance with company policy of
maintaining less than 30 day of vacancy loss from the date of move
out.Conducts applicant interviews, verifies potential resident
income, takes deposits and rents in accordance with Mutual
Housing's Tenant Selection Plan. Process applications for vacant
units and prepare leases and addendums for execution by the
company's licensed corporate broker (unless Manager resides on the
site or has a real estate license under the corporate broker's
license).Develop advertisements for use in newspapers, Apartment
Guides, etc., for review by Regional Manager.PROFESSIONAL
DEVELOPMENT:Communicate the training needs of your on-site
personnel to your Regional Manager.Continually train and develop
the on-site personnel in all facets of property management thereby
providing an opportunity for additional responsibilities.SUPERVISOR
RESPONSIBILITIES:Directly supervises one or more employees in
accordance with the organization's policies and applicable laws.
Responsibilities include interviewing and training employees;
planning, assigning, and directing work; appraising performance;
rewarding and disciplining employees; and addressing complaints and
resolving problems, under the supervision of the Regional
Manager.Requirements:QUALIFICATIONS:Minimum of three years'
experience in property management. Working knowledge of applicable
local and federal housing laws, including Fair Housing and Landlord
and Tenant laws. Experience generating property budgets and
managing affordable housing developments, including HUD, Low Income
Housing Tax Credits, Rural Housing, and Tax-Exempt Bond properties.
Exposure to/familiarity with community organizing, services, and
programs.PREFERRED PROPERTY MANAGER QUALIFICATIONS:Relate well to
people from diverse backgrounds.Comprehend and communicate in the
English language both orally and in writing.Interpret and
understand financial information generated from property management
software reports.Must have own transportation, valid driver's
license and vehicle insurance that is commensurate with company
policy. Travel occasionally.Work in a collaborative manner and in a
team environment.Positive attitude, good sense of humor, energetic,
assertive and capable role model for team.Proficiency with
Microsoft Office.Define and solve problems.Understand and commit to
the Mission and Philosophy of Mutual Housing.Communication:
Balanced listening and talking, articulating clearly and
accurately, keeping others informed. Ability to work in challenging
or confrontational work environments and to deescalate situations
involving staff or residents, where needed.Collegiality: Being
helpful, respectful, approachable and team oriented, building
strong working relationships and a positive work
environment.Initiative: Taking ownership of our work, doing what is
needed without being asked, following through.Efficiency: Planning
ahead, managing time well, being on time, thinking of better ways
to do things.Coachability: Being receptive to feedback, willing to
learn, embracing continuous improvement, accepting accountability
when appropriate.Resident focus: Striving for high resident
satisfaction, going out of our way to be helpful, responsive,
attentive and pleasant.Leadership: Setting clear expectations,
reviewing progress, providing feedback and guidance, holding people
accountable. Demonstrated integrity on a professional
level.EDUCATION:High school diploma preferred. Bachelor's degree in
Business Administration, Real Estate, or related field is a plus.
LIHTC or HUD certifications preferred.ACCOUNTIBILITY: Under minimal
supervision, exercises independent discretion in performance of
most job responsibilities. Exercises considerable latitude; work is
reviewed to determine if objectives were accomplished. Establishes
project objectives and delegates assignments. Decisions impact
success of large projects, achievement of organizational
objectives, and influence financial performance.LANGUAGE
ABILITY:Ability to read and interpret documents such as safety
rules, operating and maintenance instructions, and procedure
manuals. Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or
employees of organization.MATH ABILITY:Ability to add, subtract,
multiply, and divide in all units of measure, using whole numbers,
common fractions, and decimals. Ability to compute rate, ratio, and
percent and to draw and interpret bar graphs.Ability to solve
practical problems and deal with a variety of concrete variables in
situations where only limited standardization exists. Ability to
interpret a variety of instructions furnished in written, oral,
diagram, or schedule form.WORK ENVIORNMENT / PHYSICAL DEMANDS:The
work environment characteristics and physical demands described
here are representative of those an employee encounters while
performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.Must be able to push/pull object
less than 30 pounds, walk, climb stairs and enter/exit buildings
that are under construction, occasionally, without normal
ingress/egress available.Ability to read fine print on documents.
Able to speak clearly and make oneself-understood, while also
understanding others using the English language.The noise level in
the office work environment is usually moderate. However, the noise
levels at jobsites can be high.The employee is required to stand
and walk, sometimes for extended periods.The employee is required
to work in outdoor weather conditions.Ability to understand and
relate to concepts behind specific ideas and remember multiple
tasks/assignments given to others over a period of days. Able to
concentrate on moderate detail in both office and field with
moderate interruption. Able to attend task/function for more than
60 minutes at a time.The above job description is not intended to
be an all-inclusive list of duties and standards of the position.
Incumbents will follow any other instructions, and perform any
other related duties, as assigned by their supervisor.
PM20PI206681483
Keywords: Mutual Housing, Davis , Property Manager, Executive , Davis, California
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