Director of Aquatics
Company: Jewish Community Center of San Francisco
Location: San Francisco
Posted on: April 26, 2024
Job Description:
The Aquatics Director oversees all aspects of aquatic operations
and programming, including business operations, facility upkeep,
safety standards, budget oversight, Swim School programming, and
customer service, and provides leadership to staff, members, and
program participants. RESPONSIBILITIES
- Ensure that the JCCSF Swim School (group, lessons, private
lessons, swim teams) is managed to the highest quality standards
while maintaining strong enrollment and exceptional customer
satisfaction.
- Ensure that the Aquatics facility maintains exceptionally high
safety standards, with lifeguards proactively trained and
evaluated.
- Manage and oversee business operations and systems including:
administrative staff, registration, payroll, record maintenance and
staff/participant communication.
- Assist in managing and oversight of the Aquatic operating
budget, striving to meet and exceed revenue and performance
goals.
- Set policy and operating standards for all aquatic functions
including: safety, customer service, staff accountability,
programming, member services, etc., and ensure these standards are
consistently met.
- Partner with JCCSF Building Services and vendors to ensure
mechanical and chemical systems are safe, proactively maintained
and in good working order.
- Oversight in managing all member services including: Swim
School, lap swim, pool use rules, schedules and operating
standards. Ensure that the needs of our membership are being
served.
- Manage and determine the Aquatic facility's needs, including
appropriate pool scheduling and usage allocation between all
areas.
- Hire, supervise, train, and evaluate the Aquatics leadership
team, including Aquatics management staff and department
administrative staff.
- Provide ongoing coaching and constructive feedback to Aquatics
staff with the goal of potential career advancement.
- Partner with the JCCSF marketing department to coordinate and
execute an ongoing program marketing strategy.
- Maintain ongoing communication with the Director of Aquatics,
Sports & Recreation regarding program/facility/staff needs,
initiatives, incentives, challenges, and successes.
- Carry out lifeguarding, swim instructing, and administrative
duties as needed due to staff absences or coverage
requirements.
- Additional duties as required. REQUIREMENTS
- Minimum of two years Senior Aquatic Program/Facility Management
experience, including:
- Direct responsibility for pool operations including safety
standards, staff supervision, facility maintenance, budgeting,
business operations, financial management, and program
development/management.
- Knowledge of and experience with managing various swim school
models.
- In-depth knowledge of safety procedures.
- BA/BS degree desired relevant fields (such as Recreation, Sport
Management, Business Management, etc), or equivalent combination of
education and work experience.
- Experience developing and managing a large operating
budget.
- Strong Aquatic background including:
- Must have all required certifications or obtain within six
months of employment:
- Certified Pool Operator (CPO) or Aquatic Facility Operator
(AFO)
- Lifeguard and Lifeguard Instructor certification.
- Lifeguard Instructor Trainer Certification is a plus.
- Experience supervising an aquatic staff including management
team, lifeguards, swim instructors and administrative staff.
- Strong leadership experience, including:
- Coaching and supervisory experience, focused on team building
and growth.
- Demonstrated ability to develop and inspire a large and diverse
staff team.
- High level of professionalism, including:
- Personal responsibility, accountability, and motivation.
- Strong written and oral communication skills.
- Professional presence and demeanor.
- Focus on customer service.
- Advanced technology proficiency, including experience in CRM/
registration systems and MS Office, and the ability to learn new
business software programs. WORKING CONDITIONS Work to be primarily
performed in an office environment located within the Aquatics
center. Secondary duties to be performed on the pool deck of the
Aquatics facility (indoor pool facility). PHYSICAL REQUIREMENTS
Seated and/or standing work on a computer throughout the day;
walking and visually observing the Aquatics pool deck. Carry out
functions of lifeguard and in-water swim instructor on an as-needed
basis. STATUS Benefited, exempt, supervisory position. HOURS
Full-time position SCHEDULE Monday - Friday, 8:30am - 5pm.
Occasional nights, weekends and holidays required. On call during
all operating hours for Aquatic emergencies and/or coverage needs.
Based on needs of business/ department
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Keywords: Jewish Community Center of San Francisco, Davis , Director of Aquatics, Executive , San Francisco, California
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