Regional Director of Resident Care - Northern California

Company: Integral Senior Living
Location: San Francisco
Posted on: May 2, 2025

Job Description:

Integral Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care and lifestyle-focused senior living communities. Our company, which was built on our "Culture Keepers," employees thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent experiences for our residents.Integral Senior Living is hiring a Regional Director of Resident Care to help support our communities.The position provides guidance to the Clinical Department. Responsibilities for this key position will support consistent, safe, and effective nursing practice in accordance with all applicable laws, regulations, and organizational standards. The position will advise by supporting the aspects and principles of a person-centered approach to care delivery with guidance through leadership, education, quality improvement and risk management. The position directly reports to the Management Company Divisional Vice President of Resident Care.Responsibilities:

• Implements policies and procedures for Clinical Services in company communities. Monitors achievement of goals and objectives for the community clinical services departments consistent with established philosophy and standards of practice
• Monitors the implementation of current policies and procedures, which reflect adherence to corporate and external regulatory guidelines. Reviews new regulatory directives and implements changes as needed
• Monitors Quality Improvement Process, Standards of Care, Weekly Wound Reports, etc. and reports them to the VP of Operations
• Reviews and instigates resident complaints/Hotline Complaints as directed by the VP of Operations. Ensures compliance with resident rights policies and works to resolve resident grievances
• Conducts compliance surveys at communities. Assist in coordinating actions plans to minimize liability and risks as a result of compliance surveys
• Participates in State and Federal surveys and compliance investigations
• Supports and follows up with communities in identifying trends and assists in the development of corrective action plans and troubleshooting resolutions. Reports findings of State and Federal surveys to the VP of Operations and Regional Operations Leader.
• Gathers performance improvements indicators and survey data to identify trends. Develops Plans of Corrective Actions with the Regional Operations Leader, Executive Directors and Director of Health and Wellness.
• Schedules periodic site visits to provide supervision, clinical expertise, ensure communication, and to monitor the overall operation the clinical services department. Conducts facility reviews based on operational needs, changes in management and commitment to regulatory compliance
• Reviews all potential move-outs due to level of care concerns prior to any notifications provided. Reviews all potential move-in denials prior to any communication with prospective resident or family member
• Provide in-service training and orientation to community staff regarding survey process, risk management, corporate compliance, performance improvement, etc.
• Attendance required at all meetings at the discretion of your Manager or Regional Supervisor
• Must be computer literate, excellent working knowledge of all pertinent software
• Responsible for timely information reporting
• Must stay in compliance with all state, federal, and government agencies
• Demonstrate respect and compassion in every interaction
• Conduct oneself with the highest degree of honesty and integrity in every interaction
• Demonstrate a passion for caring as evidenced by interaction with co-workers, residents, families, and visitors
• Perform other duties as assigned
• May be requested to serve as temporary Interim Director of Health and WellnessSupervisory Responsibilities:Provides guidance to the community Executive Directors, Administrators, and Directors of Health and Wellness. Supports other team members to assure delivery of consistently high-quality person-centered care to residents. Fulfills supervisory responsibilities with consistent, safe, and effective nursing practice in accordance with all applicable laws, regulations, and organizational standards.Qualifications:
  • Maintains current state license as a Licensed Practical Nurse or Registered Nurse, per state regulations
  • Bachelor-level healthcare degree preferred
  • (3 or more) years senior living experience in a leadership role
  • BLS Certification
  • Experience in multi-state and multi-community supportBenefits:In addition to a rewarding career and competitive salary, Integral offers a comprehensive benefit package. Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.EOE D/V
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Keywords: Integral Senior Living, Davis , Regional Director of Resident Care - Northern California, Executive , San Francisco, California