Director, Client Engagement (Marketing)
Company: Stamford American International Hospital
Location: Stanford
Posted on: March 4, 2026
|
|
|
Job Description:
If youre ready to be part of our legacy of hope and innovation,
we encourage you to take the first step and explore our current job
openings. Your best is waiting to be discovered. Day - 08 Hour
(United States of America) This is a Stanford Health Care job. A
Brief Overview A front-facing marketing leader and relationship
builder for key stakeholders ("clients") providing critical and
informative input for marketing strategies and plans that support
initiatives across the Enterprise, that may include Stanford
Medicine Partners, Stanford Health Care Tri-Valley, Digital Health,
Corporate Partners and Accountable Care Organization (ACO)
Products, Stanford Medicines Service Lines, Medical Office
Buildings, and special projects. Brings innovative ideas,
techniques and marketing opportunities to the forefront to benefit
Stanford Medicine and continue to position the organization as a
leading academic medical center. The role has both account-specific
budget and staff supervisory responsibilities. Locations Stanford
Health Care What you will do Leads small team in development of
holistic and actionable marketing plans that align with
organizational priorities and include strategic marketing
objectives, target audience definition, positioning data points,
key messages/differentiators, tactics, timeline, and metrics.
Oversees and holds ultimate accountability for the team’s execution
of marketing plans and closely monitors outcomes/metrics. Builds
and maintains strong client relationships with key stakeholders and
departments throughout the organization. Regularly provides and
presents updates to key internal and external stakeholders
regarding marketing initiatives and impact. Closely collaborates
with Marketing, Communications, Market Development and Outreach
departments to ensure marketing efforts align with and drive
support for Stanford Medicine’s goals. Garners support for
marketing plans and programs through collaboration with key
internal and external stakeholders to influence and effectively
reach agreement in a diplomatic and efficient manner. Understands
and shares competitor positioning and opportunities to help develop
stronger marketing plans and tactics. Influences go-to-market plans
that differentiate Stanford Medicine, engage and educate the
community as well as maximize current slot utilization. Coaches,
mentors and manages assigned staff to foster collaboration,
increase efficiency and deliver measurable results. Education
Qualifications Bachelors degree in a work-related discipline/field
from an accredited college or university. Master’s degree
preferred. Experience Qualifications Ten (10) years of
progressively responsible and directly related work experience.
Seven (7) years of supervisory experience. Experience in an
academic medical or community hospital setting preferred. Required
Knowledge, Skills and Abilities Effectively translates core
business strategies into actionable initiatives with deep knowledge
of concepts, principles and methods of developing and executing
effective marketing strategies. Proven expertise as both a
strategic thinker and a project manager with a keen ability to
synchronize the two. Demonstrated experience in presenting complex
ideas in a simple and impactful manner (verbal and written).
Ability to digest market research (e.g., competitive benchmarking
and audience studies) to inform customer targeting strategies.
Proven client credibility - strong relationship building and
bridging competencies with demonstrated ability to recognize and
resolve conflicts through collaboration, communication and customer
(patient and physician) advocacy. Dogged focus on execution and
driving results and can strike a balance between fostering the
relationship and doing what’s right for the business and
organization. Can sell the work, sometimes delivering ideas clients
are not yet comfortable with by providing a compelling vision and
an informed POV backed by strong rationale. Combines a good mix of
patience and diplomacy: can “read the room/mood” and adapt
accordingly to get results within an academic medical environment.
Proven ability to work effectively across a highly matrixed
organization; strong executive presence and works well with
colleagues at all levels; inspires loyalty, collaboration, and
confidence. Effective leader adept at driving and managing change
with collaborative style of management that values the input of
others. Ability to build relationships with people from diverse
areas, as well as with “key influencers,” and inspire those outside
their direct sphere of control. Disciplined, yet entrepreneurial -
energized by challenge, driven by results, track record of being a
catalyst for brainstorming, moving projects forward and delivering
superior results. Positive attitude, strong character,
intelligence, integrity, and common sense. Ability to effectively
prioritize work and meet deadlines in a fast-paced environment with
competing priorities. Licenses and Certifications None These
principles apply to ALL employees: SHC Commitment to Providing an
Exceptional Patient & Family Experience Stanford Health Care sets a
high standard for delivering value and an exceptional experience
for our patients and families. Candidates for employment and
existing employees must adopt and execute C-I-CARE standards for
all of patients, families and towards each other. C-I-CARE is the
foundation of Stanford’s patient-experience and represents a
framework for patient-centered interactions. Simply put, we do what
it takes to enable and empower patients and families to focus on
health, healing and recovery. You will do this by executing against
our three experience pillars, from the patient and family’s
perspective: Know Me: Anticipate my needs and status to deliver
effective care Show Me the Way: Guide and prompt my actions to
arrive at better outcomes and better health Coordinate for Me: Own
the complexity of my care through coordination Equal Opportunity
Employer Stanford Health Care (SHC) strongly values diversity and
is committed to equal opportunity and non-discrimination in all of
its policies and practices, including the area of employment.
Accordingly, SHC does not discriminate against any person on the
basis of race, color, sex, sexual orientation or gender identity
and/or expression, religion, age, national or ethnic origin,
political beliefs, marital status, medical condition, genetic
information, veteran status, or disability, or the perception of
any of the above. People of all genders, members of all racial and
ethnic groups, people with disabilities, and veterans are
encouraged to apply. Qualified applicants with criminal convictions
will be considered after an individualized assessment of the
conviction and the job requirements. Base Pay Scale: Generally
starting at $74.73 - $99.04 per hour The salary of the finalist
selected for this role will be set based on a variety of factors,
including but not limited to, internal equity, experience,
education, specialty and training. This pay scale is not a promise
of a particular wage.
Keywords: Stamford American International Hospital, Davis , Director, Client Engagement (Marketing), Healthcare , Stanford, California
