Patient Services Representative / Medical Assistant (PSR/MA)
Company: MCHC Health Centers
Location: Ukiah
Posted on: March 30, 2026
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Job Description:
Job Description Job Description Description: Schedule:
Monday-Friday 8am-5pm, Tuesday-Saturday 8am-5pm or Sunday-Thursday
8am-5pm At MCHC Health Centers we’re all about making a positive
impact. We’re a mission-driven team that values collaboration,
inclusion, and showing up for the people we serve. When you join
us, you’re not just doing a job, you’re making a difference. About
the Role Be the welcoming face and a vital part of patient care at
our clinic. The Patient Services Representative / Medical Assistant
(PSR/MA) is a dynamic hybrid role that blends exceptional frontline
customer service with hands-on clinical support. As the first point
of contact, you’ll help set the tone for every patient experience
while also stepping in to provide Medical Assistant coverage that
keeps our clinical operations running smoothly. This role is ideal
for a flexible, team-oriented professional who thrives in a
fast-paced environment and is passionate about delivering
compassionate, high-quality care. If you enjoy variety in your
work, value collaboration, and want to make a meaningful impact in
your community every day, we want to meet you! Key Responsibilities
Patient Services Representative (Primary) - Welcome patients and
visitors with professionalism, courtesy, and warmth - Schedule and
manage patient appointments, including follow-up visits - Verify
insurance eligibility and guide patients through financial
assistance options - Assist patients with registration, forms, and
use of the patient portal - Collect payments and maintain accurate
financial records - Maintain and update patient information in the
Electronic Health Record (EHR) - Ensure reception and waiting areas
are clean, organized, and welcoming Medical Assistant (As Needed) -
Welcome and prepare patients for visits, collecting vital signs and
health information - Assist providers with exams, procedures, and
treatments within your scope of practice - Administer medications
and vaccines in accordance with provider orders and within the
Medical Assistant scope of practice - Perform routine tests (such
as vision and hearing screenings) and assist with lab specimens -
Maintain accurate documentation using our Electronic Health Record
(EHR) system - Help manage prescription refill requests and
medication reconciliations - Provide clear patient education and
support as directed by the provider We Offer a Cadillac Benefits
Package - Medical, Dental, and Vision Insurance - Paid Time off
(PTO) and 8 Paid Holidays - Life Insurance - 401(k) with up to 4%
Employer Match - Flexible Spending Account (FSA) - Eligible to
apply for Loan Repayment Programs such as AHLRP - Tuition
Assistance (after 12 months of employment, up to $4,000/year) Ready
to Apply? Take the next step toward making a meaningful impact.
Requirements: - High School Diploma or General Education Degree
(GED) - Graduation from an accredited Medical Assistant program -
Current Basic Life Support (BLS) certification Preferred
Qualifications - Two or more years’ experience in healthcare, in a
similar position or in another industry, in a customer service role
- Certified Medical Assistant (CMA) - Bilingual, English/Spanish,
fluent Compensation details: 25-33 Hourly Wage
PI8a56a2367639-25405-39571229
Keywords: MCHC Health Centers, Davis , Patient Services Representative / Medical Assistant (PSR/MA), Healthcare , Ukiah, California
