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CAKE SPECIALIST - BAKERY

Company: The Save Mart Companies
Location: Davis
Posted on: October 12, 2020

Job Description:

Glassdoor

The Cake Specialist is an integral part of a highly motivated team focused on serving guests with an emphasis on the overall Bakery and Total Store guest experience to consistently meet or exceed guest expectations.

The Cake Specialist will create, decorate, and stage a wide assortment of exceptional bakery products, which include cakes, pastries, and seasonal items with creative and visually appeal products. The Cake Specialist ensures our guest's needs are exceeded by delivering a remarkable guest experience, exceptional attention to detail with an artistic flair and exceptional product knowledge. The Specialist is responsible for practicing safe food handling procedures, and handles all products in a safe, sanitary manner and keeps all areas and equipment of the department clean.

Key Responsibilities and Accountabilities:

-- Provide guests with a remarkable shopping experience by greeting and thanking customers in a prompt, courteous and friendly manner, answering questions, responding to customer requests for bakery products, accurately placing special orders and offering suggestions for event planning

-- Communicate customer requests to department manager and fills guest special orders

-- Ices, decorates, weigh, wrap/package and label products for display; stock and rotate products and merchandise for sale to maintain freshness and product appeal; restock and use supply items efficiently to eliminate waste and maintain the lowest supply cost

-- Maintain knowledge of bakery products and ad items in order to offer customers with product suggestions and provide direction of product location in department

-- Prepare various baked foods according to company guidelines, ensuring proper food handling and safety

-- Follow all department procedures and operate various bakery and cake decorating equipment

-- Keep work areas and equipment clean, orderly and free from safety hazards; report faulty equipment and hazards to management; follow established sanitation and safety guidelines

-- Perform other duties as assigned

About Us:

The Save Mart Companies is one of the largest food and drug retailers in California and Nevada. It is home to a number of well-known brands in food retailing. You might have seen our banners that include Save Mart, Lucky, Lucky California and Food Maxx. We also have 4 distribution centers and SMART Refrigerated Transport, a trucking firm that transports dry groceries, frozen foods, ice and novelties to all of The Save Mart Companies stores. We are a locally and family owned business, headquartered in the heart of one of the greatest agricultural areas of our nation - the San Joaquin Valley.

Some of our competitive benefits include: exceptionally generous benefits package (Health, Dental, Vision, Life, 401K), flexible schedule options, Employee Connection (earn fun and valuable prizes!), Life Long Learning - Educational opportunities, Employee Association (discounted and free tuition options, contests, and support services).

We are currently recruiting for the position of:

CAKE SPECIALIST - BAKERY - 1900 Anderson Rd., Davis, CA 95616

Glassdoor

The Cake Specialist is an integral part of a highly motivated team focused on serving guests with an emphasis on the overall Bakery and Total Store guest experience to consistently meet or exceed guest expectations.

The Cake Specialist will create, decorate, and stage a wide assortment of exceptional bakery products, which include cakes, pastries, and seasonal items with creative and visually appeal products. The Cake Specialist ensures our guest's needs are exceeded by delivering a remarkable guest experience, exceptional attention to detail with an artistic flair and exceptional product knowledge. The Specialist is responsible for practicing safe food handling procedures, and handles all products in a safe, sanitary manner and keeps all areas and equipment of the department clean.

Key Responsibilities and Accountabilities:

-- Provide guests with a remarkable shopping experience by greeting and thanking customers in a prompt, courteous and friendly manner, answering questions, responding to customer requests for bakery products, accurately placing special orders and offering suggestions for event planning

-- Communicate customer requests to department manager and fills guest special orders

-- Ices, decorates, weigh, wrap/package and label products for display; stock and rotate products and merchandise for sale to maintain freshness and product appeal; restock and use supply items efficiently to eliminate waste and maintain the lowest supply cost

-- Maintain knowledge of bakery products and ad items in order to offer customers with product suggestions and provide direction of product location in department

-- Prepare various baked foods according to company guidelines, ensuring proper food handling and safety

-- Follow all department procedures and operate various bakery and cake decorating equipment

-- Keep work areas and equipment clean, orderly and free from safety hazards; report faulty equipment and hazards to management; follow established sanitation and safety guidelines

-- Perform other duties as assigned

Requirements (Knowledge, Skills and Abilities):

-- Baking and decorating techniques to include pipping, cake sculpting,

-- Product ordering, inventory control, bakery operations, merchandising, sales techniques, and department management skills

-- Learn and retain policies and procedures, make decisions, lead and instructs team members, recognize sale trends and indicators, work within and promote a team environment; ability to read, write and basic math skills

-- Excellent communication skills in order to ensure excellent guest service; outgoing, friendly and able to interact effectively at all levels across diverse cultures

-- Strong food safety practices

Education: High School Diploma (or G.E.D.) or equivalent knowledge gained through formal education, specialized training, or additional job experience

Experience: Six months of Bakery department experience. Previous cake decorating experience is preferred

Other: Must be available to work a variety of required retail hours; must be able to operate equipment used in the department (oven, scales, label machine, etc.)

Physical: Basic store environment: ability to sit, stand, walk, kneel, stoop, use stairs, reach, pull and lift objects up to 40 lbs.

Competencies:

-- Customer Focus

-- Quality/Quantity of Work

-- Personal/Interpersonal Skills

The Save Mart Companies is an Equal Opportunity Employer, and we welcome resumes from individuals who will contribute to our diverse workforce.

Keywords: The Save Mart Companies, Davis , CAKE SPECIALIST - BAKERY, Hospitality & Tourism , Davis, California

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