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Customer Service Call Center

Company: Kelly Services
Location: Rancho Cordova
Posted on: August 19, 2019

Job Description:

Job Description

Customer Service Call Center Position

Who we are looking for: Customer Services Representatives for one of our premier healthcare insurance clients. If you are looking for a long term career apply today!! Daily work goes by quickly with contest, games, and prizes while answering customer health insurance questions.

Interviews being held NOW - August 2019

Start Date: September 2019

Length of Assignment: Temp-To-Hire

Location: International Dr. Rancho Cordova Ca 95670

Pay Rate:

$15.00

(An additional $0.70 increase is available upon passing our Spanish bilingual assessment test and taking Spanish incoming calls)

Training: 100% Attendance is required

7 weeks Monday-Friday 8:00AM - 4:30PM

1 week for testing Monday-Friday 8:00AM-4:30PM

Regular Hours: Must be flexible to work a straight 8 hour shift anywhere

between the hours of 6:00AM - 8:00PM (Monday-Saturday)



  • Please note you may have split days off.*


    Job Summary:

    This position is responsible for resolving all aspects of customer inquiries and complaints, as well for providing accurate and timely responses, and for entering accurate information into the customer database. You would be under direct supervision, and handling customer inquiries, including but not limited to, claims and benefit interpretation. As a Customer Service Representative you are aiding prospective members, enrolled members, providers, employers, vendors, and other customers.

    Apply Today!! Send your resume to hnresumes@kellyservices.com



    Requirements

    Skills and Requirements:

    Spanish Bilingual (preferred- not required)

    Minimum 2 years customer service required

    Basic computer knowledge include: MS Office

    Data Entry (Alphanumeric) Typing 30 WPM

    Must be able to multitask: Ability to document while speaking to member or providers

    Ability to interact professionally with both internal and external contacts, this can include both members and providers

    Ability and desire to work in a fast paced environment is required

    Quick learner

    Great attention to detail

    Education:

    High School Diploma or GED



    Highlights

    Perks:

    Kelly-sponsored Affordable Care Act health care coverage available to eligible employees

    Weekly electronic pay options

    Online training campus that provides more than 3,000 free courses to help improve and develop skills

    Corporate discounts

    Why Kelly--?At Kelly

    Services--, we work with the best. Our clients include 95 of the Fortune

    100--- companies, and more than 70,000 hiring managers rely on Kelly annually to access

    the best talent to drive their business forward. If you only make one career connection today, connect

    with Kelly.About

    Kelly Services--As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people

    around the world and have a role in connecting thousands more with work through our global network of

    talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter.

    Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

    Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

    committed to employing a diverse workforce. Equal Employment Opportunity

    is The Law.

Keywords: Kelly Services, Davis , Customer Service Call Center, Hospitality & Tourism , Rancho Cordova, California

Click here to apply!

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