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CLIN OPS SHS SUPV 1 (Registration & Appointment Supervisor) - 11973

Company: University of California - Davis
Location: Davis
Posted on: October 17, 2020

Job Description:

Department Description

Registration function includes registering patients for care, determining eligibility, accepting payments, providing instruction regarding payment policies, and patient checkout for approximately 200 patients per day.

Appointment function includes scheduling for multiple departments including primary care, acute care, psychiatry services, specialty services, physical therapy, acupuncture, laboratory, radiology, nursing clinics, and immunization clinics. Responsible for obtaining demographic information, establishing eligibility and providing information regarding charges and payments, answering questions and directing patients and visitors as needed. Extensive use of medical practice database, and responsibility for accurate statistical output.

JOB SUMMARY
Under supervision, this position is responsible for overseeing the functions of the Registration and Appointment Departments and direct supervision of the Patient Registration and Appointment staff at Student Health & Counseling Services Department (SHCS).

POSITION INFORMATION

Salary Range
$3,733.33 - $7,508.33/Mo.

No. of Positions
1

Appointment Type
Career

Percentage of Time
Full Time, 100%

Shift Hours
Monday Friday, 8am 5pm

Location
Davis Campus

Union Representation
No

Benefits Eligible
Yes

Apply by Date
10/27/2020

PHYSICAL DEMANDS
-Work at a computer terminal for extended periods of time.

-Move throughout a 3-story building, multiple times per day.

WORK ENVIRONMENT
-Satisfactory completion of physical exam by Occupational Health Services physician to ascertain clearance from communicable disease and ability to perform duties of position.

-Required to participate in preventative medical monitoring programs which may include blood tests, immunizations, TB screening, Bloodborne and Airborne Pathogen training to meet Federal, State and University requirements.

-Requires signing Dependent/Elder Abuse Reporting.

-Position is a mandatory reporter for known or suspected child abuse and requires that a statement acknowledging the requirement to report child abuse be signed.

-May at times work with or be in areas where hazardous materials and/or infectious diseases are present.

-Work occasional varied lunch hours.

-Work occasional overtime based on operational needs.

-Hours of work as needed to provide coverage for the department.

-Work in heavy traffic areas with person-to-person contact, noise from conversations, printers, telephones and simultaneous conversation with frequent interruptions.

-UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

QUALIFICATIONS
Required:
-Experience and comprehensive knowledge of medical office functions, medical insurance billing, medical professional ethics, confidentiality and HIPAA requirements.

-Experience in a supervisory/leadership role.

-Experience using database programs and medical office management applications.

-Knowledge of developing and implementing policies and procedures.

-Experience in a position that required analytical and problem solving skills.

-Comprehensive knowledge of medical office management principles and standards.

-Demonstrated customer service and interpersonal communication skills.

-Strong writing, editing, and proofreading skills.

-Knowledge of medical diagnostic and procedural terminology.

-Knowledge of ICD-9 diagnosis coding and CPT procedural coding.

-Experience with preparing staff work schedules to assure staffing requirements.

Preferred:
-Experience in a previous work setting using effective communication in meetings of diverse groups and one-on-one.

-Skills to effectively manage time with attention to detail.

-Knowledge of University policies related to cash handling, cash control and deposits.

SPECIAL REQUIREMENTS
Background Check
This position is a critical position and subject to a background check. Employment is contingent upon successful completion of background investigation including criminal history and identity checks.

EEO/AA Statement

The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.

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Keywords: University of California - Davis, Davis , CLIN OPS SHS SUPV 1 (Registration & Appointment Supervisor) - 11973, Other , Davis, California

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