CLIN OPS SHS SUPV 1 (Registration & Appointment Supervisor) - 11973
Company: University of California - Davis
Posted on: October 17, 2020
Registration function includes registering patients for care,
determining eligibility, accepting payments, providing instruction
regarding payment policies, and patient checkout for approximately
200 patients per day.
Appointment function includes scheduling for multiple departments
including primary care, acute care, psychiatry services, specialty
services, physical therapy, acupuncture, laboratory, radiology,
nursing clinics, and immunization clinics. Responsible for
obtaining demographic information, establishing eligibility and
providing information regarding charges and payments, answering
questions and directing patients and visitors as needed. Extensive
use of medical practice database, and responsibility for accurate
Under supervision, this position is responsible for overseeing the
functions of the Registration and Appointment Departments and
direct supervision of the Patient Registration and Appointment
staff at Student Health & Counseling Services Department
$3,733.33 - $7,508.33/Mo.
No. of Positions
Percentage of Time
Full Time, 100%
Monday Friday, 8am 5pm
Apply by Date
-Work at a computer terminal for extended periods of time.
-Move throughout a 3-story building, multiple times per day.
-Satisfactory completion of physical exam by Occupational Health
Services physician to ascertain clearance from communicable disease
and ability to perform duties of position.
-Required to participate in preventative medical monitoring
programs which may include blood tests, immunizations, TB
screening, Bloodborne and Airborne Pathogen training to meet
Federal, State and University requirements.
-Requires signing Dependent/Elder Abuse Reporting.
-Position is a mandatory reporter for known or suspected child
abuse and requires that a statement acknowledging the requirement
to report child abuse be signed.
-May at times work with or be in areas where hazardous materials
and/or infectious diseases are present.
-Work occasional varied lunch hours.
-Work occasional overtime based on operational needs.
-Hours of work as needed to provide coverage for the
-Work in heavy traffic areas with person-to-person contact, noise
from conversations, printers, telephones and simultaneous
conversation with frequent interruptions.
-UC Davis is a smoke and tobacco free campus effective January 1,
2014. Smoking, the use of smokeless tobacco products, and the use
of unregulated nicotine products (e-cigarettes) will be strictly
prohibited on any UC Davis owned or leased property, indoors and
outdoors, including parking lots and residential space.
-Experience and comprehensive knowledge of medical office
functions, medical insurance billing, medical professional ethics,
confidentiality and HIPAA requirements.
-Experience in a supervisory/leadership role.
-Experience using database programs and medical office management
-Knowledge of developing and implementing policies and
-Experience in a position that required analytical and problem
-Comprehensive knowledge of medical office management principles
-Demonstrated customer service and interpersonal communication
-Strong writing, editing, and proofreading skills.
-Knowledge of medical diagnostic and procedural terminology.
-Knowledge of ICD-9 diagnosis coding and CPT procedural coding.
-Experience with preparing staff work schedules to assure staffing
-Experience in a previous work setting using effective
communication in meetings of diverse groups and one-on-one.
-Skills to effectively manage time with attention to detail.
-Knowledge of University policies related to cash handling, cash
control and deposits.
This position is a critical position and subject to a background
check. Employment is contingent upon successful completion of
background investigation including criminal history and identity
The University of California is an Equal Opportunity/Affirmative
Action Employer advancing inclusive excellence. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, age, protected veteran status, or
other protected categories covered by the UC nondiscrimination
Keywords: University of California - Davis, Davis , CLIN OPS SHS SUPV 1 (Registration & Appointment Supervisor) - 11973, Other , Davis, California
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