Automotive Express Service Advisor

Company: Shottenkirk Honda of Davis
Location: Davis
Posted on: September 24, 2022

Job Description:

4343 Chiles Road, Davis, CA 95618

AUTOMOTIVE EXPRESS SERVICE ADVISORClosed On Sundays! Competitive Pay Plan!Shottenkirk Honda of Davis is taking applications now for an Express Service Advisor for our busy, growing Service Center. This is an excellent opportunity to join our successful dealership! Come join a service center that you can call home.We believe that culture makes a difference. Our company's core focus is building relationships that last with our employees, customers, and community. Apply online today!What we offer:

• Medical benefits
• Competitive Pay Plan!
• 401(k) retirement plan
• Paid Vacation and holidays
• Excellent training programs
• Opportunities for career advancement!
• CLOSED ON SUNDAYS!Responsibilities - Express Service Advisor:
  • Greet customers and assist them with any inquiries.
  • Consult with customer on applicable service specials
  • Ensure that customers receive prompt, courteous, and effective service
  • Prioritize required services, and be prepared to provide options upon request
  • Ensure customer has a positive dealership experience
  • Know the product well enough to answer characteristic and operational questions regarding customer's vehicle
  • Document services declined and ask for follow-up on future service considerations
  • Keep customer informed on completion times, service expenses, and possible changes
  • Remain involved with delivery of vehicle to customer upon completion to assure all customer concerns are addressed
  • Provide concierge support for all owner inquiries, whether by phone or in person, to assure the customer has a positive service experience
  • Build strong relationships with the customersQualifications and Requirements - Express Service Advisor
    • Experience Required
    • CDK Experience Preferred
    • Honda/ Acura experience preferred
    • Able to work efficiently and multi-task in a fast-paced environment
    • Strong written and oral communication skills
    • Computer proficiency
    • Valid in-state driver's licenseAbout Us:Shottenkirk Honda of Davis is one of the leading dealerships in the area and proudly provides the sales, finance, and service needs of Davis, Sacramento, Vacaville, and Woodland drivers for many years! We are a family-owned store, focusing on customer satisfaction and family values!We are an equal opportunity employer and prohibit discrimination/harassment with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Keywords: Shottenkirk Honda of Davis, Davis , Automotive Express Service Advisor, Other , Davis, California